Rating Rationale
December 12, 2024 | Mumbai
BLS International Services Limited
Long-term rating upgraded to 'CRISIL A+/Stable'; Short-term rating reaffirmed
 
Rating Action
Total Bank Loan Facilities RatedRs.300 Crore
Long Term RatingCRISIL A+/Stable (Upgraded from 'CRISIL A/Positive')
Short Term RatingCRISIL A1 (Reaffirmed)
Note: None of the Directors on CRISIL Ratings Limited’s Board are members of rating committee and thus do not participate in discussion or assignment of any ratings. The Board of Directors also does not discuss any ratings at its meetings.
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has upgraded its rating on the long-term bank facilities of BLS International Services Limited (BLS) to CRISIL A+/Stable’ from ‘CRISIL A/Positive’ and has reaffirmed its ‘CRISIL A1’ rating on the short-term bank facility of the company.

 

The rating upgrade reflects healthy growth in revenue on a quarterly basis, supported by the company’s established market position in the visa services business leading to a healthy traction in revenue. The revenue is expected to increase to Rs 2,200-2,300 crore in fiscal 2025, from Rs. 1677 crores in fiscal 2024; company already booked revenue of Rs. 988 crores till Sept’24. The business risk profile is further aided by healthy operating efficiencies backed by steady increase in the operating profitability, expected at 27-30% during fiscal 2025, with operating margin of 30% till September 2024. CRISIL Ratings believes that the business risk profile of the BLS International group will further improve over the medium term, backed by steady growth in tourism and improved penetration in digital business through on-boarding of new customers and incremental business from recently acquired company iData (acquired in July 2024), whose benefit has already started flowing in from the second quarter of fiscal 2025. However, sustained increase in revenue with stable operating margin is to be monitored.

 

The ratings factor in the company’s robust financial risk profile, aided by its efficient working capital management and low reliance on external debt. Absence of sizeable, debt-funded capital expenditure (capex) and expected accretion to reserve shall continue to aid the financial risk profile over the medium term. The liquidity was comfortable too, backed by healthy net cash accrual vis-a-vis maturing debt, cushion in bank lines and sizeable unencumbered cash reserve.

 

The ratings also reflect the established market position of the BLS International group in the visa outsourcing services sector, and its robust financial risk profile. These strengths are partially offset    by susceptibility to change in regulations by concerned ministries of various countries and risks related to the growth strategy through acquisitions.

Analytical Approach

CRISIL Ratings has combined the business and financial risk profiles of BLS, BLS International FZE (100% subsidiary of BLS), and their step-down subsidiaries. This is because all these entities, collectively referred to as the BLS International group, are under a common management and have strong financial linkages via equity share capital, revenue sharing, and loans and advances.

 

Please refer Annexure - List of Entities Consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths:

  • Established market position in the visa services business: The three-decade-long experience of the promoters has helped the group build a strong brand name and market position. Over the years, the group has expanded its reach to various countries and is now present in more than 70 countries, catering to 45-50 clients in government sectors worldwide. It is one of the largest players globally in visa, passport, consular and citizen services. The revenue is expected to increase to Rs 2,200 -2,300 crore during fiscal 2025, from Rs 1,677 crore in fiscal 2024, reflecting on-year growth of nearly 35%. CRISIL Ratings believes that the business risk profile shall further improve over the medium term, backed by steady growth in tourism and improved penetration in digital business through on-boarding of new customers and incremental business from iData and recently acquired entities (Aadifidelis Solutions Pvt. Ltd and Citizenship Invests DMCC, Dubai).

 

  • Robust financial risk profile: The financial risk profile of the BLS International group will continue to strengthen, backed by better accretion to reserve and prudent working capital management. The adjusted networth, projected at Rs 1,800-1900 crore as on March 31, 2025 (up from Rs 1,314 crore as on March 31, 2024), provides strong financial flexibility to raise external debt for business requirements, as and when required. With minimal debt capital structure and improving operating margin, the debt protection metrics shall also remain strong. In absence of any debt-funded capex or acquisition plan, or any stretch in the working capital cycle, the financial flexibility is slated to improve.

 

Weaknesses:

  • Susceptibility to changes in regulations by the concerned ministries of various countries: Contracts with diplomatic missions are generally tender-based and have certain pre-requisites such as experience in visa outsourcing, a robust credit history, adequate information technology infrastructure, operational expertise, and a strong background check. Thus, non-renewal of contracts at the end of their term or inability to bag new contracts could weaken the revenue profile. Though the established market position of the group and subsequent growth in business reported over the years mitigated the aforestated risk, the sustenance of growth remains monitorable. Fall in demand and/or any unfavorable acquisition could also adversely impact on the overall business risk profile.

 

  • Risks related to the growth strategy through acquisitions: Over the years, the BLS has grown organically as well as inorganically. The group has recently acquired companies both in the visa and digital services. While the group is generating accrual and having free cash and bank balance for all major acquisitions, the strategy of growth through acquisitions could materially alter credit profiles if there is slower-than-expected ramp-up of acquired businesses and, therefore, remains a key rating sensitivity factor.

Liquidity: Strong

The liquidity is supported by strong cash accrual, nil bank limit utilisation and prudent working capital management. Expected annual cash accrual of Rs 500-520 crore should cover the incremental working capital expenses, capex or acquisition plans and minimal term debt obligation of Rs 25-28 crore over the medium term. Furthermore, sizeable cash reserve (Rs 950-1,000 crore as of September 2024) and strong networth will enhance the overall financial flexibility of the group.

Outlook: Stable

The BLS International group will continue to benefit from its established market position in the visa services business and its presence across diverse segments including passport, consular and citizen services.

Rating sensitivity factors

Upward factors

  • Sustained growth in revenue over Rs. 3000 crores, driven by onboarding of new customers and timely renewal of contracts, with steady operating margin of 30-31%, leading to higher-than-expected net cash accrual.
  • Efficient working capital management, ensuring low to nil reliance on external debt, leading to sustenance of the robust financial risk profile and liquidity.

 

Downward factors

  • Weakening of the capital structure because of large, debt-funded capital expenditure or acquisitions.
  • Cash accrual falling below Rs. 250-300 crore, owing to a decline in operating income and/or margin, or any unfavorable/unrelated business acquisition.

About the Company

Established in 1983, BLS is a specialist provider of visa, passport and attestation services to Indian missions across the world. It serves the diplomatic missions by managing all administrative and non-judgmental tasks related to the entire life cycle of a visa application process.

 

The company was listed on the Bombay Stock Exchange, National Stock Exchange and Metropolitan Stock Exchange in 2016. BLS is present in over 70 countries either through joint ventures with local players or through wholly owned subsidiaries (BLS International FZE and others).

Key Financial Indicators

As on/for the period ended March 31

 

2024

2023

Operating income

Rs crore

1677

1516

Reported profit after tax (PAT)

Rs crore

326

204

PAT margin

%

19.4

13.4

Adjusted debt/adjusted networth

Times

0.00

0.00

Interest coverage

Times

47.80

90.44

Any other information: Not Applicable

Note on complexity levels of the rated instrument:
CRISIL Ratings` complexity levels are assigned to various types of financial instruments and are included (where applicable) in the 'Annexure - Details of Instrument' in this Rating Rationale.

CRISIL Ratings will disclose complexity level for all securities - including those that are yet to be placed - based on available information. The complexity level for instruments may be updated, where required, in the rating rationale published subsequent to the issuance of the instrument when details on such features are available.

For more details on the CRISIL Ratings` complexity levels please visit www.crisilratings.com. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN Name Of Instrument Date Of Allotment Coupon Rate (%) Maturity Date Issue Size (Rs. Crore) Complexity Levels Rating Outstanding with Outlook
NA Bank Guarantee NA NA NA 192.00 NA CRISIL A1
NA Secured Overdraft Facility NA NA NA 11.00 NA CRISIL A+/Stable
NA Proposed Long Term Bank Loan Facility NA NA NA 97.00 NA CRISIL A+/Stable

Annexure – List of entities consolidated

Names of entities consolidated

Extent of consolidation

Rationale for Consolidation

BLS International FZE, (UAE)

Full

Foreign Subsidiary of Holding Company

BLS International Services, (UAE),

Full

Foreign Subsidiary of BLS International FZE

BLS International Services Singapore PTE. LTD.

Full

Foreign Subsidiary of BLS International FZE

BLS International Services Canada Inc.

Full

Foreign Subsidiary of BLS International FZE

BLS International Services Malaysia SDN BHD

Full

Foreign Subsidiary of BLS International FZE

BLS International Services (UK) Limited

Full

Foreign Subsidiary of BLS International FZE

Consular Outsourcing BLS Services Inc., USA

Full

Foreign Subsidiary of BLS International FZE

BLS International Vize Hizmetleri Ltd. Sti., Turkey

Full

Foreign Subsidiary of BLS International FZE

BLS International Services Ltd., Hong Kong

Full

Foreign Subsidiary of BLS International FZE

BLS Worldwide (Pty) Limited, South Africa

Full

Foreign Subsidiary of BLS International FZE

BLS International Services SRL, Italy

Full

Foreign Subsidiary of BLS International Services (UK) Limited

Balozi Liaison Services International Limited, Kenya

Full

Foreign Subsidiary of BLS International FZE

BLS International Cameroon Ltd.

Full

Foreign Subsidiary of BLS International FZE

BLS Mor Services, Morocco

Full

Foreign Subsidiary of BLS International FZE

PT. BLS International Service, Indonesia

Full

Foreign Subsidiary of BLS International FZE

BLS Services Worldwide Limited, Nigeria

Full

Foreign Subsidiary of BLS International FZE

BLS International Travel & Tourism, Saudi Arabia

Full

Foreign Subsidiary of BLS International FZE

BLS International USA Inc.

Full

Foreign Subsidiary of BLS International FZE

BLS Kazakhstan, Kazakhstan

Full

Foreign Subsidiary of BLS International FZE

Zero Mass Private Limited

Full

Indian Subsidiary of BLS E-Services Limited

BLS E-Services Limited

Full

Indian Subsidiary of Holding Company

BLS E-Solutions Private Limited

Full

Indian Subsidiary of Holding Company

BLS IT Services Private Limited

Full

Indian Subsidiary of Holding Company

Starfin India Private Limited

Full

Indian Subsidiary of BLS E-Services Limited

BLS Kendras Private Limited

Full

Indian Subsidiary of BLS E-Services Limited

Reired BLS International Services Limited

Full

Indian Subsidiary of Holding Company

BLS Visa Services SARL, Algeria

Full

Foreign Subsidiary of BLS International FZE

BLS International Peru S.A.C

Full

Foreign Subsidiary of BLS International FZE

BLS International Holding Anonim Sirketi, Turkey

Full

Foreign Subsidiary of BLS International FZE

BLS International S.A.S, Columbia

Full

Foreign Subsidiary of BLS International FZE

BLS, Egypt

Full

Foreign Subsidiary of BLS International FZE

BLS Solutions Private Limited, Bangladesh

Full

Foreign Subsidiary of BLS International FZE

iData Danismanlik Ve Hizmet Dis Tic. A.S., Turkey

Full

Foreign Subsidiary of BLS International Holding Anonim Sirketi, Turkey

Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Full

Foreign Subsidiary of iData Danismanlik Ve Hizmet Dis Tic. A.S., Turkey

Visametric LLC, Azerbaijan

Full

Foreign Subsidiary of iData Danismanlik Ve Hizmet Dis Tic. A.S., Turkey

Rahyab Gozar Arta, Iran

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

 Visametric LLC, Kyrgyzstan

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric LLC, Kazakhstan

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric LLC, Russia

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric LLC, Kosovo

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric LLC, Tajikistan

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric LLC, Uzbekistan

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

iData International, SARL, Tunisia

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

iData International, China

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric d.o.o., Bosnia

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric Dooel, Macedonia

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric Albania SHPK, Albania

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Visametric DOO, Serbia

Full

Foreign Subsidiary of Visametric Vize Hiz. Ve. Dan. Dis. Tic. A.S., Turkey

Annexure - Rating History for last 3 Years
  Current 2024 (History) 2023  2022  2021  Start of 2021
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT 108.0 CRISIL A+/Stable 03-04-24 CRISIL A/Positive 24-04-23 CRISIL A/Stable 16-06-22 CRISIL A-/Stable 03-11-21 CRISIL A-/Stable CRISIL BBB+/Stable
      -- 23-01-24 CRISIL A/Watch Developing   -- 05-04-22 CRISIL A-/Stable   -- CRISIL A2+
Non-Fund Based Facilities ST 192.0 CRISIL A1 03-04-24 CRISIL A1 24-04-23 CRISIL A1 16-06-22 CRISIL A2+ 03-11-21 CRISIL A2+ CRISIL A2+
      -- 23-01-24 CRISIL A1/Watch Developing   -- 05-04-22 CRISIL A2+   -- --
All amounts are in Rs.Cr.
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Bank Guarantee 85 Standard Chartered Bank CRISIL A1
Bank Guarantee 12 HDFC Bank Limited CRISIL A1
Bank Guarantee 20 SBM Bank (India) Limited CRISIL A1
Bank Guarantee 75 IndusInd Bank Limited CRISIL A1
Proposed Long Term Bank Loan Facility 97 Not Applicable CRISIL A+/Stable
Secured Overdraft Facility 11 Standard Chartered Bank CRISIL A+/Stable
Criteria Details
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Bank Loan Ratings - process, scale and default recognition
CRISILs Criteria for rating short term debt
CRISILs Criteria for Consolidation

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